Known Issues and Fixes

This page outlines the known issues associated with the platform and provides guidance on how to resolve or work around them.

Definition validation

Issue

When uploading a definition to IXP, a similar error message appears 'utf-8' codec can't decode byte 0x00 in position 557: invalid start byte.

Cause

There are 2 possible causes for this:

1. A non-text file was included in the content directory.
2. The text files/names are not encoded in utf-8.

Solution

For the first cause, delete these non-text files from the directory.

For the second cause, simply change the encoding to utf-8.

Conclusion

If you require further assistance, don't hesitate to report issues to us. The Report issue page includes instructions on how to report bugs.